FAQ
Product Questions
- Active since 1992, the Environmental Working Group (EWG) is a non-profit organization known for its leading expertise on toxic chemicals, food and water, agriculture and livestock, energy, family health, and many other issues. Its extensive research, databases and publications help consumers identify safe and unsafe products.
- Thousands of consumer products, including personal care products, are analyzed and evaluated each year. As a scientific reference source on all these issues, it can highlight harmful industry standards, influence government policies, and empower us to make informed choices for living a healthy life in a healthy environment.
For more information on EWG and all their programs https://www.ewg.org/
- Having EWG Verified™ certification ensures that our fragrances are free of known or suspected ingredients of concern related to cancer, endocrine disruption and developmental toxicity. With transparency and complete product safety at the root of Rosy & Earnest's creation, undertaking this process was essential for us in an industry that is still largely unregulated.
- In the process, Rosy & Earnest was required to provide a wealth of information about the ingredients that make up its fragrances. Using their extensive database, each ingredient was verified by EWG as well as our manufacturing processes. This rigor has paid off, as the EWG Verified™ seal, synonymous with strict health standards, full ingredient transparency and good manufacturing practices, appears on each of our fragrances.
We pride ourselves on getting the EWG Verified™ mark on all our fragrances, as Rosy & Earnest eaux de parfum are the first to be EWG Verified™ in Canada and the second in the United States. A rarity, in short!
The only way to be sure if you’ll react to our fragrances or any fragrance is to test it on a small area of your skin beforehand. As we all react differently to fragrance and personal care products, this is the safest way to know if your body will react to it.
When you buy Rosy and Earnest fine fragrances, you have the best of both worlds: exceptional fine fragrances made with worry-free ingredients.
Our fragrances are EWG Verified™ and they were created by an award-winner perfumer.
We also take advantage of the fact that we’re a small company to offer you creations composed of exquisite ingredients. For example, did you know that orris butter used in Be Rosy can take up to 3 to 5 years to mature starting from the harvesting of the root, then the drying process and up to the preparation of the final product?
The results are complex and original fine fragrances made with 20% and 22% perfume concentrate. Rosy & Earnest's fine fragrances offer both quality and exclusivity.
Our formulations are vegan and are never tested on animals. When you come across the word “musk” in our descriptions, you can rest assured that it is made with a safe synthetic note.
Rosy & Earnest uses high-quality and the safest possible ingredients to create its fragrances. We use both safe synthetic and safe botanical ingredients. Natural doesn’t mean safe. The terminology natural is not regulated and can be interpreted in many ways.
Rosy & Earnest fragrances contain botanical ingredients so you may notice slight colour variations between fragrances. In general, fragrances that are exposed to the sun for long periods may also change in colour slightly. Our Be Rosy fragrance has a golden/yellowish hue. This is normal and due to some of the botanical ingredients present in the fragrance.
Yes, order our Discovery set to try our fragrances! Samples are filled up to 2ml in 3ml bottles so you may notice a gap. The extra volume is to ensure proper functioning of the pump.
Shipping and returns
We offer free shipping for purchase over 100$. Free shipping is automatically applied at checkout for qualifying orders.
We ship both in Canada and the continental U.S.. We do not ship in Alaska and Hawaii. Visit our Shipping policy
Once you've made an online purchase, you will receive a confirmation from us with the information to track your order. You can utilize the Route App (Android or Apple ) or go online to visually track all of your online orders in one place. If you don’t receive your shipping confirmation within 3 business days of placing your order, ensure first it’s not in your spam and reach out to hello@rosyandearnest.com.
*In order to offer you the lowest shipping cost for the Discovery Set, tracking is not available for this item in Canada.
- We know how frustrating it is to have something happen to your order, so we’ve partnered with Route to offer added assurance that you’re supported, no matter what. By selecting Route at checkout, your order will be protected from damage, loss, or theft for a small fee. By deselecting Route at checkout, Rosy & Earnest is not liable for these unfortunate events.
- If your Route-protected order was lost, damaged, or broken in transit, please file a claim at claims.route.com and we'll be in touch with you very shortly for your order replacement!
- In order to be eligible, damaged/stolen/lost packages MUST be reported within a week of expected delivery date.
- In the unlikely case you received the wrong items, please email us at hello@rosyandearnest.com within 7 days of receiving your order to correct the issue.
We will accept returns within 21 days of purchase for a full refund. Products must be unused and in the exact condition in which they were initially received. The samples are final sales. To know more, visit the Return page.
Our contributions
Receiving the EWG Verified™ certification on our fragrances was a decisive step toward our goal to do things differently. EWG Verified™ is a credible mark that stands for strict health standards, full ingredients transparency, and good manufacturing practices.
All our fine fragrances are free of EWG’s list of known or suspected toxic ingredients linked to cancer, endocrine disruptions, and developmental toxicity. We only use safe synthetic and safe botanical ingredients.
All our packaging is recyclable, from the cap to the bottle to the box except for the sprayer. We purposely chose minimalist packaging to reduce our footprint at the source as much as possible. We use brown paper dunnage for transportation. We know that we can always improve. Hence, our goal is to use more recycled materials and find ways to reduce our footprint even more.
Rosy & Earnest partners with Route, which automatically offsets greenhouse gas emissions from transportation when you protect your package. Visit route.com/Sustainability to learn about the project in Brazil. Our logistic partner in the U.S. also covers greenhouse gas emissions associated with their labour and storage.
Rosy & Earnest will donate 1% of its profits to support Campaign for Safe Cosmetics.